{"id":2209,"date":"2024-03-07T11:37:00","date_gmt":"2024-03-07T11:37:00","guid":{"rendered":"https:\/\/mindclass.eu\/?p=2209"},"modified":"2024-04-02T12:28:09","modified_gmt":"2024-04-02T12:28:09","slug":"importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center","status":"publish","type":"post","link":"https:\/\/mindclass.eu\/en\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/","title":{"rendered":"The Importance of Onboarding Software for Call Center Employees\u00a0"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li><a href=\"#eficienta\"><strong>Efficiency of Onboarding in Call Centers<\/strong><\/a><\/li>\n\n\n\n<li><strong><a href=\"#beneficii\">Benefits of Adequate Onboarding in Call Centers\u00a0<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#rol\">The Role of E-Learning and Online Courses in Call Center Employee Onboarding\u00a0<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#importanta\">The Importance of Onboarding and Training Software for Call Centers\u00a0<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<p>The onboarding process for employees, particularly in the call center domain, represents a crucial opportunity to gain the trust and loyalty of new hires. It\u2019s the ideal moment to convey organizational culture and can make a significant difference in how these fresh members perceive the company. \u00a0<\/p>\n\n\n\n<p>Without proper call center training, companies risk losing new personnel rapidly. According to a study by Digitate, employees who have had a less pleasant onboarding experience are twice as likely to seek other career opportunities in the near future.&nbsp;<\/p>\n\n\n\n<p>Therefore, it\u2019s crucial to pay special attention to the training process for new hires to avoid losses and to keep turnover costs under control.&nbsp;<\/p>\n\n\n\n<p>The good news is that when you conduct effective employee training, you can change most of these uncomfortable statistics into more encouraging ones.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mindclass.eu\/wp-content\/uploads\/2024\/04\/infografic-onboarding-process-benefits-1024x683.png\" alt=\"\" class=\"wp-image-2211\" srcset=\"https:\/\/mindclass.eu\/wp-content\/uploads\/2024\/04\/infografic-onboarding-process-benefits-1024x683.png 1024w, https:\/\/mindclass.eu\/wp-content\/uploads\/2024\/04\/infografic-onboarding-process-benefits-300x200.png 300w, https:\/\/mindclass.eu\/wp-content\/uploads\/2024\/04\/infografic-onboarding-process-benefits-768x512.png 768w, https:\/\/mindclass.eu\/wp-content\/uploads\/2024\/04\/infografic-onboarding-process-benefits-24x16.png 24w, https:\/\/mindclass.eu\/wp-content\/uploads\/2024\/04\/infografic-onboarding-process-benefits-36x24.png 36w, https:\/\/mindclass.eu\/wp-content\/uploads\/2024\/04\/infografic-onboarding-process-benefits-48x32.png 48w, https:\/\/mindclass.eu\/wp-content\/uploads\/2024\/04\/infografic-onboarding-process-benefits.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The benefits of an employee onboarding process have the power to significantly improve employee engagement, satisfaction, retention, and productivity. For example:<strong> <\/strong>acestora. De exemplu:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>According to Glassdoor, organizations with effective onboarding of new employees increase their retention by 82% and boost productivity by over 70%.&nbsp;<\/li>\n\n\n\n<li>According to BambooHR, employees who considered their onboarding to be effective were 18 times more likely to feel dedicated to the organization&nbsp;<\/li>\n\n\n\n<li>Moreover, the Society for Human Resource Management has shown that nearly 70% of employees are more likely to stay in a company for at least 3 years if they had an excellent training experience.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"eficienta\"><strong>Efficiency of Onboarding in Call Centers<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Employee onboarding is a crucial aspect of the recruitment and integration process in any company. Especially in the call center industry, where employees are exposed to specific requirements and a fast-paced work environment, well-designed onboarding software can make the difference between success and failure.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"beneficii\"><strong>Benefits of Adequate Onboarding in Call Centers<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Call center-specific onboarding software can bring numerous benefits to both employees and the company. Through it, employees can quickly and efficiently learn essential aspects about the products and services offered, work procedures, and technologies used within the call center. Additionally, a well-structured onboarding process can increase employee satisfaction and reduce team turnover rates.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"rol\"><strong>The Role of E-Learning and Online Courses in Call Center Employee Onboarding<\/strong>&nbsp;<\/h2>\n\n\n\n<p>E-learning and online courses are modern and efficient methods of preparing call center employees. Through these methods, employees can access training information and materials anytime, anywhere, facilitating the learning and adaptation process to the specific requirements of the industry. Moreover, e-learning allows customization and adaptation of content based on individual employee needs, thereby increasing the efficiency of the onboarding process.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"importanta\"><strong>The Importance of Onboarding and Training Software for Call Centers<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Well-designed onboarding and training software can be a strategic investment for any call center. Through it, companies can ensure a rapid and efficient integration of new employees, thus reducing the time required to achieve optimal performance within the team. Additionally, onboarding software can facilitate monitoring employee progress and provide relevant data and reports for performance evaluation and identifying potential areas for improvement.&nbsp;<\/p>\n\n\n\n<p>The importance of onboarding software for call center employees is crucial. Through it, companies can ensure efficient integration of new hires and can increase the performance and productivity of the entire team. To fully benefit from a well-designed onboarding process, it is recommended to use specialized software.&nbsp;<\/p>\n\n\n\n<p><strong>mindclass offers an intuitive and easy-to-use platform for the continuous development of employees.<\/strong>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Procesul de onboarding al angaja\u021bilor, cu at\u00e2t mai mult c\u00e2nd vorbbim de onboarding-ul din call center-uri \u00a0reprezint\u0103 o oportunitate esen\u021bial\u0103 de a c\u00e2\u0219tiga \u00eencrederea \u0219i loialitatea noilor angaja\u021bi. Este momentul ideal pentru a transmite cultura organiza\u021bional\u0103 \u0219i poate face o diferen\u021b\u0103 semnificativ\u0103 \u00een percep\u021bia pe care ace\u0219ti proaspe\u021bi membri o au despre companie. \u00a0 F\u0103r\u0103 [&hellip;]<\/p>","protected":false},"author":4,"featured_media":2217,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[13],"tags":[16,15],"class_list":["post-2209","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resurse","tag-call-center","tag-onboarding-process"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Importan\u021ba unui software de onboarding pentru angaja\u021bii din call center\u00a0 - mindclass<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mindclass.eu\/en\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Importan\u021ba unui software de onboarding pentru angaja\u021bii din call center\u00a0 - mindclass\" \/>\n<meta property=\"og:description\" content=\"Procesul de onboarding al angaja\u021bilor, cu at\u00e2t mai mult c\u00e2nd vorbbim de onboarding-ul din call center-uri \u00a0reprezint\u0103 o oportunitate esen\u021bial\u0103 de a c\u00e2\u0219tiga \u00eencrederea \u0219i loialitatea noilor angaja\u021bi. Este momentul ideal pentru a transmite cultura organiza\u021bional\u0103 \u0219i poate face o diferen\u021b\u0103 semnificativ\u0103 \u00een percep\u021bia pe care ace\u0219ti proaspe\u021bi membri o au despre companie. \u00a0 F\u0103r\u0103 [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mindclass.eu\/en\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/\" \/>\n<meta property=\"og:site_name\" content=\"mindclass\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-07T11:37:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-02T12:28:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mindclass.eu\/wp-content\/uploads\/2024\/04\/people-during-onboarding-session-e1712060835800.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"AdminMindclass\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"AdminMindclass\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/\"},\"author\":{\"name\":\"AdminMindclass\",\"@id\":\"https:\/\/mindclass.eu\/#\/schema\/person\/b7ef7598cbc42d4166c772469cbe8477\"},\"headline\":\"Importan\u021ba unui software de onboarding pentru angaja\u021bii din call center\u00a0\",\"datePublished\":\"2024-03-07T11:37:00+00:00\",\"dateModified\":\"2024-04-02T12:28:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/\"},\"wordCount\":762,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/mindclass.eu\/#organization\"},\"keywords\":[\"call center\",\"onboarding process\"],\"articleSection\":[\"RESURSE\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/\",\"url\":\"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/\",\"name\":\"Importan\u021ba unui software de onboarding pentru angaja\u021bii din call center\u00a0 - mindclass\",\"isPartOf\":{\"@id\":\"https:\/\/mindclass.eu\/#website\"},\"datePublished\":\"2024-03-07T11:37:00+00:00\",\"dateModified\":\"2024-04-02T12:28:09+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/mindclass.eu\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Importan\u021ba unui software de onboarding pentru angaja\u021bii din call center\u00a0\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/mindclass.eu\/#website\",\"url\":\"https:\/\/mindclass.eu\/\",\"name\":\"mindclass\",\"description\":\"\u00cembun\u0103t\u0103\u021be\u0219te performan\u021bele echipei tale \u00een fiecare zi.\",\"publisher\":{\"@id\":\"https:\/\/mindclass.eu\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/mindclass.eu\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/mindclass.eu\/#organization\",\"name\":\"mindclass\",\"url\":\"https:\/\/mindclass.eu\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/mindclass.eu\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/mindclass.eu\/wp-content\/uploads\/2025\/07\/Mindclass-by-SmartID-logo-rgb-blue-01.png\",\"contentUrl\":\"https:\/\/mindclass.eu\/wp-content\/uploads\/2025\/07\/Mindclass-by-SmartID-logo-rgb-blue-01.png\",\"width\":1445,\"height\":286,\"caption\":\"mindclass\"},\"image\":{\"@id\":\"https:\/\/mindclass.eu\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/mindclass.eu\/#\/schema\/person\/b7ef7598cbc42d4166c772469cbe8477\",\"name\":\"AdminMindclass\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/mindclass.eu\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3c0c1b8e0b23750f83be5b8c95b7f327b08bab72c669cd28eccfe6ba08d1ac9a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3c0c1b8e0b23750f83be5b8c95b7f327b08bab72c669cd28eccfe6ba08d1ac9a?s=96&d=mm&r=g\",\"caption\":\"AdminMindclass\"},\"url\":\"https:\/\/mindclass.eu\/en\/author\/adminmindclass\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Importan\u021ba unui software de onboarding pentru angaja\u021bii din call center\u00a0 - mindclass","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mindclass.eu\/en\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/","og_locale":"en_GB","og_type":"article","og_title":"Importan\u021ba unui software de onboarding pentru angaja\u021bii din call center\u00a0 - mindclass","og_description":"Procesul de onboarding al angaja\u021bilor, cu at\u00e2t mai mult c\u00e2nd vorbbim de onboarding-ul din call center-uri \u00a0reprezint\u0103 o oportunitate esen\u021bial\u0103 de a c\u00e2\u0219tiga \u00eencrederea \u0219i loialitatea noilor angaja\u021bi. Este momentul ideal pentru a transmite cultura organiza\u021bional\u0103 \u0219i poate face o diferen\u021b\u0103 semnificativ\u0103 \u00een percep\u021bia pe care ace\u0219ti proaspe\u021bi membri o au despre companie. \u00a0 F\u0103r\u0103 [&hellip;]","og_url":"https:\/\/mindclass.eu\/en\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/","og_site_name":"mindclass","article_published_time":"2024-03-07T11:37:00+00:00","article_modified_time":"2024-04-02T12:28:09+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/mindclass.eu\/wp-content\/uploads\/2024\/04\/people-during-onboarding-session-e1712060835800.jpg","type":"image\/jpeg"}],"author":"AdminMindclass","twitter_card":"summary_large_image","twitter_misc":{"Written by":"AdminMindclass","Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/#article","isPartOf":{"@id":"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/"},"author":{"name":"AdminMindclass","@id":"https:\/\/mindclass.eu\/#\/schema\/person\/b7ef7598cbc42d4166c772469cbe8477"},"headline":"Importan\u021ba unui software de onboarding pentru angaja\u021bii din call center\u00a0","datePublished":"2024-03-07T11:37:00+00:00","dateModified":"2024-04-02T12:28:09+00:00","mainEntityOfPage":{"@id":"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/"},"wordCount":762,"commentCount":0,"publisher":{"@id":"https:\/\/mindclass.eu\/#organization"},"keywords":["call center","onboarding process"],"articleSection":["RESURSE"],"inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/","url":"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/","name":"Importan\u021ba unui software de onboarding pentru angaja\u021bii din call center\u00a0 - mindclass","isPartOf":{"@id":"https:\/\/mindclass.eu\/#website"},"datePublished":"2024-03-07T11:37:00+00:00","dateModified":"2024-04-02T12:28:09+00:00","breadcrumb":{"@id":"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/mindclass.eu\/importanta-unui-software-de-onboarding-pentru-angajatii-din-call-center\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mindclass.eu\/"},{"@type":"ListItem","position":2,"name":"Importan\u021ba unui software de onboarding pentru angaja\u021bii din call center\u00a0"}]},{"@type":"WebSite","@id":"https:\/\/mindclass.eu\/#website","url":"https:\/\/mindclass.eu\/","name":"mindclass","description":"\u00cembun\u0103t\u0103\u021be\u0219te performan\u021bele echipei tale \u00een fiecare zi.","publisher":{"@id":"https:\/\/mindclass.eu\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mindclass.eu\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/mindclass.eu\/#organization","name":"mindclass","url":"https:\/\/mindclass.eu\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/mindclass.eu\/#\/schema\/logo\/image\/","url":"https:\/\/mindclass.eu\/wp-content\/uploads\/2025\/07\/Mindclass-by-SmartID-logo-rgb-blue-01.png","contentUrl":"https:\/\/mindclass.eu\/wp-content\/uploads\/2025\/07\/Mindclass-by-SmartID-logo-rgb-blue-01.png","width":1445,"height":286,"caption":"mindclass"},"image":{"@id":"https:\/\/mindclass.eu\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/mindclass.eu\/#\/schema\/person\/b7ef7598cbc42d4166c772469cbe8477","name":"AdminMindclass","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/mindclass.eu\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/3c0c1b8e0b23750f83be5b8c95b7f327b08bab72c669cd28eccfe6ba08d1ac9a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3c0c1b8e0b23750f83be5b8c95b7f327b08bab72c669cd28eccfe6ba08d1ac9a?s=96&d=mm&r=g","caption":"AdminMindclass"},"url":"https:\/\/mindclass.eu\/en\/author\/adminmindclass\/"}]}},"acf":[],"_links":{"self":[{"href":"https:\/\/mindclass.eu\/en\/wp-json\/wp\/v2\/posts\/2209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mindclass.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mindclass.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mindclass.eu\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/mindclass.eu\/en\/wp-json\/wp\/v2\/comments?post=2209"}],"version-history":[{"count":3,"href":"https:\/\/mindclass.eu\/en\/wp-json\/wp\/v2\/posts\/2209\/revisions"}],"predecessor-version":[{"id":2216,"href":"https:\/\/mindclass.eu\/en\/wp-json\/wp\/v2\/posts\/2209\/revisions\/2216"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mindclass.eu\/en\/wp-json\/wp\/v2\/media\/2217"}],"wp:attachment":[{"href":"https:\/\/mindclass.eu\/en\/wp-json\/wp\/v2\/media?parent=2209"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mindclass.eu\/en\/wp-json\/wp\/v2\/categories?post=2209"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mindclass.eu\/en\/wp-json\/wp\/v2\/tags?post=2209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}